Author: Jay Mitchell

Always Be … Listening

Like many of us, I learned a lot from Jim Williams. But like many of our mentors in life, some of what I learned was what not to do. I have a feeling the foregoing statement will be regarded as…

Focus on Interests, Not Positions

By Roger Fisher and William Ury Consider the story of two men quarreling in a library. One wants the window open and the other wants it closed. They bicker back and forth about how much to leave it open: a…